For more information about Françoise and her work, visit

​​Workshop Description

​Burnout, vicarious trauma, and compassion fatigue are concepts that most, if not all, practitioners in trauma-exposed professions are likely familiar with. Unfortunately, it is not always clear how they differ from each other, how they show up personally, and what can be done about addressing them.

Since the early 1990s, when researchers began studying the impact of work-related secondary trauma exposure on professionals, there has been growing confusion about terminology and best practice recommendations as well as significant gaps in the research. Some fields, like child abuse and child welfare, have been the focus of far more studies than other professions like probation, parole, and allied health - although this is now changing.

Provider impairment was already of significant concern prior to the pandemic, but the global crisis of the past few years greatly amplified stressors for many of us, both on the home front and at work. Professionals are being asked to do more with less, while navigating systems that are more complex than ever before. However, the pandemic also provided some exciting new findings on the research front, providing insights into questions such as: how can we maintain psychological well-being and our ability to retain high levels of professional and personal functioning? Why are some people able to stay in these challenging fields for decades, and others choose to leave after a few years?

Based on these research findings, along with decades of information from providers, this workshop will provide an evidence-informed roadmap so that we can continue to work well and stay well.

You will learn:

  • What’s new in the research? A review of the most up to date findings of effective intervention methods
  • Words matter - why we need to stop using the term “compassion fatigue”
  • What is the difference between burnout and vicarious trauma?
  • Warning signs: understanding your personal risk and resiliency profile
  • Tools for grounding and resetting before, during, and after work, using positive neuroplasticity
  • Beyond kale and pedicures: why self-care isn’t enough
  • Career-sustaining behaviours: What we can learn from the “dirty work” study and from career clinicians
  • Beyond stress balls: what can organizations and systems do to support their workers

Who Should Attend?

Helping professionals including (but not limited to) mental health professionals, health-care professionals, first responders, chaplains, probation & parole officers, child welfare workers, peer support workers, shelter staff, and direct service workers.  

You will receive:

  • ​​Login details and instructions emailed in advance of the workshop
  • Downloadable handouts
  • Certificate of Attendance 
  • Access to a recording of the workshop for a limited period of time after the workshop - so if you can’t join live, or need to miss part of the live workshop and want to view it afterwards, we’ve got you covered!

​​Certificates of Attendance / CEU's / CE Information 

For those requiring a Certificate of Attendance, certificates will be issued upon either:

1. Verification of 100% attendance during the live broadcast OR

2. Successful completion of a post-training quiz with a minimum score of 75% (multiple attempts allowed)*. 

    *This option is for those who do not attend the full workshop “live”.

Certificates will indicate the number of direct education hours (5.5), not including breaks. Certificates may be used to qualify for eligibility for Continuing Education Credits from licensing boards and professional colleges; it is the participant’s responsibility to contact their college or association to confirm its requirements and the workshop's eligibility for CEU's / CE’s. This workshop has been pre-approved for 5.5 continuing educations hours by the CACCF.

Cancellation Policy

​​An administrative fee of $50 will be charged for all cancellations. Cancellation 14 or more days prior to the workshop date – receive a refund, less $50 administration fee. Cancellation less than 14 days prior to the workshop date – receive a credit, less $50 administration fee, to be applied to a future workshop. No credit or refund will be issued if you do not notify us in advance of the workshop date. You may transfer your registration to another individual at no extra cost. In this case, please notify Mission: Empowerment of the name of the alternate person. The organizers reserve the right to cancel the event due to instructor illness, extreme weather, under-enrollment or other unforeseen circumstances. If a workshop is cancelled, any registration payment will be returned in full. Liability is limited to a refund of workshop/live-stream fees only. 

Refunds will not be issued in cases where a registrant did not receive the workshop login instruction email due to email issues.  It is the registrant’s responsibility to contact us if they don’t receive the required login information at least 24 hours prior to the start time of the workshop.

About the Presenter

Françoise Mathieu, MEd, RP, is a Registered Psychotherapist, speaker, trainer, consultant, and subject matter expert on topics related to psychological trauma, empathic strain and secondary trauma. She is also the Executive Director of TEND Academy.

Before becoming a specialist on stress and trauma, Françoise worked as a mental health professional doing both crisis management and employee support to military personnel, medical students, residents, law enforcement, 911 communicators and other community mental health professionals in need of psychological support.

As a consultant and trainer, Françoise has assisted a wide variety of organizations, including the Los Angeles Police, St Jude Children's Hospital, Cirque du Soleil, the Chief Coroner’s Office, and many other organizations who do high stress, trauma-exposed work.

Françoise is a
TEDx speaker and is one of the founding members of the Secondary Traumatic Stress Consortium. She is also the author of "The Compassion Fatigue Workbook", as well as several articles and publications including “Beyond Kale and Pedicures: Can We Beat Burnout & Compassion Fatigue?”.

A sought after speaker and educator, Françoise’s presentations have been described by audience members as “eye opening”, “validating”, and “life changing”.

​​​​​Instructor: Françoise Mathieu, MEd, RP​
Location: Online Live Stream Event

Early Bird Cost: $199 CAD + GST/HST (if applicable) by Feb. 28, 2023
Regular Cost: $225 CAD + GST/HST (if applicable) after Feb. 28, 2023
​**All prices are in CAD$. American Patrons - your dollar goes further! $1 CAD = $0.74 USD (as of Dec. 13, 2022 - check online for current exchange rate) 

REGISTRATION DEADLINE: March 29, 2023 at 9 am ET

* For information about Group Rates and Discounts
click here.

Vicarious Trauma, Compassion Fatigue & Burnout:
Strategies for Resilience & Recovery 


March 29 & 30, 2023  1:00 – 4:00pm ET*

2-part workshop

*Convert to your Time Zone